hrmm.. before this.. it was so much things in my head.. but, once i want to start.. everything become blur..
do no.. which part to start 1st.. hrmm..
well.. ok.. let me arrange them one by one..
:)
well,,.. i'm cool enough rite now.. but i've got a real BIG problem of my work this week..
hrmm.. i think i'll be facing something so scary in the couple of time soon..
maybe next week..
it's all about CUSTOMER.....!! is it the risk that people who working in this field will face to..
OMG.. why me be the one??.. why me??..why me??
here is the story actually.. it oso a lesson for me.. for being such kind of careless..
last month.. on 12/6/2011.. (sunday banking)... my OT time.. i'm attended one customer..
his a regular customer of ours.. his name is ...... i don't want to write here.. he's name will only spoil up my blog.. but i wrongly did!!!..
i do no.. what was in my mind that day.. as i remember.. i'm very2.. happy.. n it's was a good beginning morning for me...i love to go to work that day.. very2 enthusiastic..:)
his the quit earliest customer that i attended to.. he actually want to make FD-Fixed deposit.. for RM4000.00..
but i made them for rm 8000.00.
it's mean.. i gave him rm4000 for free... without prejudice..huh..
at last i'm not balance n shorted for rm 4000.
so to make it clear.. i have to reverse his 2 certuficate of FD that amounted rm4000 immediately..
as the rule of bank.. it is wrong to do a reversal or holding customer money without inform him/her 1st,,
but as usual.. i disobey them for my future life..
after that i'd keeping trying to reach him as much as i can.. but never success..
i did went to his house n sent up letter to inform the changes i made..
but there were no reply at all..
Only yesterday i try calling him at 8.20am.. n he had pickup the phone.. n i said..
hello is this mr..??? he said yes n asked who am i?..
i feel so breathe.. leganyer.. but not finish until that time..
trying to hold him a bit long.. i said.. i'm Lyn.. from ambank.. then guess what he said.. sory wrong number.. then.. tuttt..tuttt.tut... time tu betul2 bengang..
i ask my chinese fren to call him back n speak chinese with him.. unfortunately.. he didn't pick up at all..
so it's mean.. he really refuse to return back the certificate that amounted rm4K to us..
aper la ini orang.. dah tua pun lagi nak tipu2..
bengang giler sampai ke hari ini.
sbb smalam.. aku sangat la demam.. ingtkan nak rehat sbb dah x larat.. tapi kne gak siap2 p umah customer tu nak dapatkan benda tu gak.. i asked my jiran to teman me..
resultnyer.. hampeh.. langsung x kuar umah.. bengang jer..
tapi aku rasa mmg dia x nak return balik la bnda tu.. cine cine.. dah tua pun nak tipu gak..
ya allah bantu la aku setlekan problem nie.. amin
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